If you backed or pre-ordered a Napier Jigger on Kickstarter, Backerkit, or Indiegogo - thank you! We use crowdfunding and pre-orders to develop and iterate on barware design in collaboration with our customers.
Shipping & Fulfillment
The Napier Jigger is scheduled to ship to all backers by the end of November. Backers will receive their shipments prior to other pre-sales on our website.
You will receive a tracking number at the email address used for your pre-order once your reward has shipped. Please allow 6-9 business days (domestic) and 7-14 days (international) for delivery.
If you pre-ordered a Silver or 24K Gold Jigger, these items are going through secondary plating processes late Nov/early Dec, and will be shipped with any add-on rewards once they are ready.
If you did not complete a survey, provide a shipping address, or correct an errored payment, delivery of your jiggers will be delayed until we receive the information needed to send your rewards.
To check the status of your pre-order:
For Kickstarter Backers and those who pre-ordered prior to July 2018 via Backerkt:
Log in to Backerkit to check the status of your pledge/pre-order: Backerkit Login
For Indiegogo Backers who pre-ordered between July 2018 and November 2018:
Log in to Indiegogo to check the status of your pre-order: Indiegogo Login
All backers should have been receiving project updates sent to the email address used on the respective crowdfunding platform where you pre-ordered. If you haven't received a survey, address confirmation, or updates, please check your email spam folders. If you need further assistance, you may contact email@example.com and we will do our best to help you locate your order status.